A Walk in Your Customer's Shoes: Understanding your Customer, the Hero

A Walk in Your Customer's Shoes: Understanding your Customer, the Hero

Workshop

187
Oops! Something went wrong while submitting the form.

Do you want to provide products and/or services that your customers will respect, appreciate, and love you for? The more you understand your customer's behaviors, motivations, and needs, the more effective you will be at delivering an exceptional experience.During this interactive session, you will:* Understand Customer Experience and why it matters* Create the first iteration of a Customer Persona - to guide the choices you make around how you engage your customers* Utilize concepts from Customer Journey Mapping with a hero/guide story* Learn how storytelling can impact your brand

Speakers

Panelists

Workshop Leaders

Presentation Leaders

Track & Cluster

Customer Track

Don't miss it!

San Diego Startup Week will be at the Convention Center
May 26th - May 30th, 2020

Purchase tickets below

HomeSession VotingClustersTracksEvent InfoContact UsPurchase Tickets